The Agiato® brand stands behind all of our products for both our retail accounts and consumers.
In the event that you have an Agiato® product with a material or workmanship flaw, for fastest service, we advise you to first check with the place of purchase for their assistance. Retailers do have their own particular return policies, however. If you are not able to return an item to the original place of purchase, you still may be able to receive service for the item directly through Agiato®.
Returning Online orders:
We design Agiato® products with quality in mind. The Agiato® Brand feels the same way about customer service. If you feel the need to return or exchange an item based on the guidelines below, we will gladly make it happen.
Agiato® merchandise can be returned for a refund or exchange within 30 days of receipt. Merchandise must be unworn and unwashed, with original packaging and invoice or receipt to receive a refund or exchange.
Refunds will be issued based on the original form of payment. Exchanges can be made for the same item in a different size or color.
Some sale products marked "last chance" or "closeouts" are final sale and are not eligible for returns or exchanges.
Certain items carry their own return policies and the above guidelines do not apply. Please refer to the return policy information that came with your item for more details.
The Agiato® brand reserves the right to limit returns.
If price adjustments are to be performed at any time, they will be issued based on the original form of payment. Website products placed on permanent markdown (clearance or "last chance" items) are not eligible for price adjustments.
Charges for shipping an item regarding returns will be at the customers' expense. Agiato® brand does not accept COD deliveries for returned items.
You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and Agiato® will not replace the contents of the package. Thank you for your cooperation.
Exchanges are subject to availability. A refund will be processed if the product is unavailable.
Please allow 2-3 weeks for receipt of exchanges or refunds.