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Delivery & Returns

Shipping within the 48 contiguous states is always FREE with standard shipping option.

Tracking Door-to-Door

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The Agiato® Brand Return Policy

The Agiato® brand stands behind all of our products for both our retail accounts and consumers.

In the event that you have an Agiato
® product with a material or workmanship flaw, for fastest service, we advise you to first check with the place of purchase for their assistance. Retailers do have their own particular return policies, however. If you are not able to return an item to the original place of purchase, you still may be able to receive service for the item directly through Agiato®.

Returning Online orders:

We design Agiato® products with quality in mind. The Agiato® Brand feels the same way about customer service. If you feel the need to return or exchange an item based on the guidelines below, we will gladly make it happen.

Agiato® merchandise can be returned for a refund or exchange within 30 days of receipt. Merchandise must be unworn and unwashed, with original packaging and invoice or receipt to receive a refund or exchange.


Refunds will be issued based on the original form of payment. Exchanges can be made for the same item in a different size or color. 

Closeout products:

Some sale products marked "last chance" or "closeouts" are final sale and are not eligible for returns or exchanges.

Other terms:

Certain items carry their own return policies and the above guidelines do not apply. Please refer to the return policy information that came with your item for more details.

The Agiato® brand reserves the right to limit returns.

Price Adjustments:

If price adjustments are to be performed at any time, they will be issued based on the original form of payment. Website products placed on permanent markdown (clearance or "last chance" items) are not eligible for price adjustments.

Shipping:

Charges for shipping an item regarding returns will be at the customers' expense. Agiato® brand does not accept COD deliveries for returned items.

You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and Agiato® will not replace the contents of the package. Thank you for your cooperation.

Exchanges are subject to availability. A refund will be processed if the product is unavailable.

Please allow 2-3 weeks for receipt of exchanges or refunds.

Return Procedures:

    • Package your Agiato® in their original packaging with
      your purchase receipt or invoice.
    • Include a note letting us know why you're returning the product. Please include, your name, address, and telephone number.
  • Send it to us at:

    United States..

    Agiato®

    4120 W. Windmill Lane,
    Unit 106
    Las Vegas NV 89139
    Tel: (702) 260-1060
    Fax: (702) 260-1606
    (866) 998-4439

Return Terms and Conditions

Products that May not Be Returned:
  • Products the Agiato® Brand determines in its sole discretion to be free of any material or workmanship flaws may not be returned.
  • Products evidencing wear, misuse or alteration.
  • Size, fit, and style selection complaints. (Online orders may be an exception - please provide proof of Online purchase–i.e. your receipt)
  • Salesman samples

The Agiato® Brand is not responsible for misdirected or lost packages, or any actions that result of not following the guidelines provided.

 

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